How this website uses storage
The House of Base pages do not add advertising pixels. Optional Google Analytics is used only after you accept analytics cookies. Fonts and images are served with the website. The basket is held in page memory while you browse the store; refreshing the page clears it.
Railway hosting
Railway hosts the website and processes technical requests needed to serve it. Customers do not need a Railway account to browse or shop. Railway’s own website and dashboard have separate cookie practices; we do not embed its dashboard or analytics in this store. See Railway’s privacy policy for information about its services.
Your analytics choice
We save your cookie choice in browser local storage under hob_cookie_consent_v1 for up to 180 days. This essential preference does not identify you. Your third-party cookie preferences control whether analytics is permitted. You can withdraw consent using those controls.
If you accept, Google Analytics can measure page visits, product and size selections, basket changes, fulfilment choices, checkout and confirmed purchases. The _ga and _ga_* cookies help distinguish visits and sessions, and are configured to last up to 180 days. We do not load the Google tag or send analytics events before consent. Declining does not affect shopping.
Names, email addresses, phone numbers, delivery addresses, enquiry text, payment secrets and URL query strings are excluded from our event payloads. Google processes analytics information under its privacy policy. Marketing email consent is a separate choice.
Payments
Stripe’s payment interface is loaded when you choose to proceed to payment. Stripe may use cookies or similar technology for secure payment processing and fraud prevention. We do not load Stripe for general browsing. See Stripe’s cookie policy for provider details and durations.
Contact forms
Submitting an enquiry takes you to FormSubmit, which may use security cookies and a spam-prevention check. Its policies apply on that service. See FormSubmit’s privacy and cookie information.
Your choices
You can control or delete cookies in your browser settings. Blocking essential cookies may prevent payment or form submission. You can also contact Base Collective Limited directly by email or phone. If we introduce other optional tracking technology, we will update this policy and ask for any consent required before loading it.